Shipping & Returns

Shipping

All orders ship from Phoenix, Arizona to U.S. addresses. Ready-to-ship MicroKeychains are dispatched within 1–3 business days. Shipping cost is calculated automatically at checkout based on your order and delivery address — you'll see the exact amount before you pay.

Custom and bulk orders are made to order and ship after your design is approved and produced. Typical turnaround is 2–4 weeks after approval; we confirm a timeline on your invoice.

Returns & Refunds

Ready-to-ship items: Unused MicroKeychains may be returned within 30 days of delivery for a refund or exchange. Items must be in original, unused condition.

Defective or damaged in transit: If anything arrives flawed or damaged, we'll replace or refund it — just reach out with a photo and we'll make it right.

Custom orders: Because custom pieces are made to order from your artwork, custom items and the one-time $25 design fee are non-refundable. If there's a production defect, we'll always correct it.

To start a return or report an issue, contact us — we usually reply within one business day.

Made in Phoenix, Arizona · USA Made · Active Law Enforcement Owned